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Is Assisted Living Camera Monitoring in Our Future?

Is Assisted Living Camera Monitoring in Our FutureIs Assisted Living Camera Monitoring in Our Future?

Security cameras are certainly not a new concept; we see them in businesses, shopping malls, hospitals, Dr. Offices, etc. However cameras can serve a much deeper purpose that just security monitoring, especially in the senior living industry, a fact that is not lost on California assisted living leaders.

While the California Department of Social Services keeps a very watchful eye on individual residents’ right to grant permissions for recording devices being set up in private rooms, they..


Tags: Assisted Living Liability Camera Monitoring nursing home nursing home insurance risks

Posted:February 6, 2015
Posted in: Blog, Nursing Home

What Makes an Effective Risk Management Strategy?

What Makes an Effective Risk Management StrategyWhat Makes an Effective Risk Management Strategy?

What should an effective risk management strategy look like for a nursing home? No matter what type of business is being run, all risk management strategies much start with a solid plan. Your nursing home administrator clients should have a few pertinent items included in their plan, such as:

  • A rundown of their individual risks
  • A classification for each risk based on their likelihood and impact
  • An assessment of their current security controls
  • A plan of action

Once this plan is in..


Tags: Effective Risk Management insurance liability nursing home Program Risk Management Strategy

Posted:January 29, 2015
Posted in: Blog, Nursing Home

The Importance of Boosting Assisted Living Staff Morale

The Importance of Boosting Assisted Living Staff MoraleThe Importance of Boosting Assisted Living Staff Morale

Whether they run a nursing home, facilitate a CCRC, or work at an assisted living facility, your clients have a tough job when it comes to retaining staff. The nursing home and healthcare industry are one of the roughest industries when it comes to employee turnover, due to the effect that stress can have on an aide or another employee. They are met with not only intense physical demands day-to-day, but mental and emotional ones as well.

Over..


Tags: Assisted living Employee Turnover insurance liability nursing home Nursing Turnover Staff Morale Staff Risks

Posted:January 26, 2015
Posted in: Assisted Living Facility, Blog

What Factors are Key to Effective Caregiving?

What Factors are Key to Effective CaregivingWhat Factors are Key to Effective Caregiving?

In April 2007, former nursing home administrator Philip DuBois was in a tragic accident that required rehabilitation at the very nursing home he was the administrator for. During this time, he got first-hand experience in how residents and patients were treated. He discovered that the attitude of many nurses and staff members was that they were just there to care for residents and check off their duties like tasks on a list, rather than caring about the residents, which..


Tags: Assisted living caregiving liability effective caregiving insurance liability nursing home senior living

Posted:December 16, 2014
Posted in: Blog, Senior Living

Addressing Unmet Resident Needs in Retirement Centers

Addressing Unmet Resident Needs in Retirement CentersAddressing Unmet Resident Needs in Retirement Centers

As reported on senior living website McKnights.com, residents of continuing care retirements centers are experiencing more unmet needs than residents of other assisted living facilities, or even their own homes.

According to research compiled by the University of Michigan and the Urban Institute, 42% of residents in assisted living have unmet needs for help with daily living activities. Author Vicki Freedman, Ph.D. notes that this statistic doesn’t necessarily mean that assisted living providers are failing to deliver on promised..


Tags: Assisted living CCRC continuing care retirement center insurance retirement community Risk Management senior living

Posted:December 3, 2014
Posted in: Blog, Continuing Care Retirement Center Insurance

Improving Staff Communication within Nursing Homes

Improving Staff Communication within Nursing HomesImproving Staff Communication within Nursing Homes

Your clients likely already understand that good communications between residents, their families, and care providers is central to quality care. This type of good communications provides valuable insight into the medical history and preferences of the resident, increases family involvement and satisfaction, and can certainly help to reduce complaints or even prevent lawsuits from occurring against your clients’ senior living facility.

In addition to communication with residents and families though, how do your clients communicate with each other? According to Dr. Eleanor..


Tags: elderly care improving communication skills nurse communication Nursing Homes senior living Senior Living Facilities staff communication

Posted:November 21, 2014
Posted in: Blog, Senior Living

K&B Underwriters Announces New Carrier Partner Freedom Specialty Joins K&B’s DigniCARE Program Team

The Impact of Digitized Healthcare on the Senior Living IndustryReston, VA, November 19, 2014 – K&B Underwriters, a national Program Administrator and wholesale insurance brokerage serving agents and brokers for senior living facilities, today announced it will partner with Freedom Specialty Insurance Company for its innovative DigniCARE insurance program. Freedom Specialty, based in New York City, is a highly successful business unit for Scottsdale Insurance Company, a division of Nationwide.

“K&B is proud to be a new partner with Freedom Specialty. The insurance operation has the financial strength and quality of service..


Posted:November 19, 2014
Posted in: Blog, news_update, Press Release, Senior Living

Risk Management: Solving Common Nursing Home Issues

Risk Management Solving Common Nursing Home IssuesRisk Management: Solving Common Nursing Home Issues

As an agent in the senior living sector, you understand how important it is to have appropriate risk management strategies in place within the nursing homes, assisted living facilities, and continuing care retirement centers you serve. Understanding some of the common nursing home problems that exist could help your clients, and therefore you, in solving issues before they become larger and create risk management issues.

The National Senior Citizens Law Center, which mainly advocates for lower-income older adults, recently..


Tags: nursing home insurance nursing home issues Risk Management solving common problems

Posted:November 7, 2014
Posted in: Blog, Nursing Home, Risk Management

Senior Living Risks: Nursing Home Infection Rates on the Rise

Senior Living Risks Nursing Home Infection Rates on the RiseSenior Living Risks: Nursing Home Infection Rates on the Rise

As reported by senior living website McKnights.com, recently published findings from Columbia University School of Nursing and the RAND Corporation showed that the rate of nursing home infections have increased in recent years. In particular, the prevalence of viral hepatitis in nursing homes increased 48% between 2006 and 2010 while Multiple Drug-Resistant Bacterial Infections prevalence increased by 18% and pneumonia by 11%. Also joining these diseases is the occurrence of urinary tract..


Tags: infection rates on the rise nursing home infection rates nursing home risks senior living risks

Posted:October 14, 2014
Posted in: Blog, Nursing Home, Senior Living

Can We Keep Up With Changes in the Senior Living Industry?

Can We Keep Up With Changes in the Senior Living IndustryCan We Keep Up With Changes in the Senior Living Industry?

At the beginning of this year, senior living website “A Place for Mom” published an article highlighting some of the biggest changes that senior living industry experts expected to see in nursing homes, assisted living facilities, and continuing care retirement centers. Keeping up with these changes is imperative for your clients, as the number of seniors entering these facilities continues to grow exponentially and senior living risks become greater as..


Tags: Assisted living assisted living insurance changes nursing home insurance senior care senior living industry

Posted:October 6, 2014
Posted in: Assisted Living Facility, Blog, Risk Management, Senior Living
Kbunderwriters
  • "K&B has a model that backs up their binders with services that help providers care for residents. They understand the business, including the challenge of reimbursement reductions enabling them to engage best-in-class service providers… This level of knowledge and responsiveness really helps agents ‘brand’ themselves.... "

    Erik Halvorsen
    Peachtree Special Risk Brokers

  • "Thank you K&B for your DigniCARE product. Our firm works with a variety of senior living facilities and we consider the DigniCARE Program to be one of the best in the industry. Your team delivers professional and friendly service to your policyholders and your agency partners. You are a rock... "

    Pam Muzzilla
    McGowan Private Client Group

  • "The staff at K&B understood everything. In fact, I almost felt that they knew what I needed before I asked. K&B got things accomplished in such a short time frame! We sent a new submission on a large account and got quotes back in less than 8 days! I wouldn’t... "

    Vickie Fortner
    Bowersox Insurance Agency

  • "I could have gone to the same carrier through a different broker, but I liked the staff at K&B and liked working with them. K&B wanted the business, were aggressive, and turned it around very quickly. I am very pleased with the work... "

    Robin Walker
    Expert Underwriters, Inc

  • "We rely on the experience of K&B that we may not get by going straight to the company. I believe this relationship is an important and necessary one in dealing with the insurance underwriters. Actually, K&B was the only brokerage we went through. It was all or nothing! Our deadlines... "

    Barry Layman
    The Colony Group, CIC

  • "The staff at K&B was instrumental in helping me! I had a policy that needed to be written at the 11th hour and with your staff at K&B, we wrote the policy. We have other policies coming up in the future and K&B is the trustworthy choice for us.... "

    Mark Kuhr
    Talbot/Hub Agency

  • "It’s the staff at K&B that I want to work with – you’re the ones who know what you’re doing!! K&B is straightforward in working with me and can tell me ‘yes’ or ‘no’ to my questions right away, which is great and what I need! The flow with K&B... "

    Mike Kram
    MD Kram Insurance Brokerage

  • "Your staff is persistent. Since I’m persistent too, I like that! K&B’s service is great because of the small things. A big thing we contend with is having an underwriter simply pick up the phone to take a call from us. Your staff will do that and it means a... "

    Sean Crayton
    Nixon & Lindstrom Insurance

 
Kbunderwriters
Kbunderwriters
  • "K&B has a model that backs up their binders with services that help providers care for residents. They understand the business, including the challenge of reimbursement reductions enabling them to engage best-in-class service providers… This level of knowledge and responsiveness really helps agents ‘brand’ themselves.... "

    Erik Halvorsen
    Peachtree Special Risk Brokers

  • "Thank you K&B for your DigniCARE product. Our firm works with a variety of senior living facilities and we consider the DigniCARE Program to be one of the best in the industry. Your team delivers professional and friendly service to your policyholders and your agency partners. You are a rock... "

    Pam Muzzilla
    McGowan Private Client Group

  • "The staff at K&B understood everything. In fact, I almost felt that they knew what I needed before I asked. K&B got things accomplished in such a short time frame! We sent a new submission on a large account and got quotes back in less than 8 days! I wouldn’t... "

    Vickie Fortner
    Bowersox Insurance Agency

  • "I could have gone to the same carrier through a different broker, but I liked the staff at K&B and liked working with them. K&B wanted the business, were aggressive, and turned it around very quickly. I am very pleased with the work... "

    Robin Walker
    Expert Underwriters, Inc

  • "We rely on the experience of K&B that we may not get by going straight to the company. I believe this relationship is an important and necessary one in dealing with the insurance underwriters. Actually, K&B was the only brokerage we went through. It was all or nothing! Our deadlines... "

    Barry Layman
    The Colony Group, CIC

  • "The staff at K&B was instrumental in helping me! I had a policy that needed to be written at the 11th hour and with your staff at K&B, we wrote the policy. We have other policies coming up in the future and K&B is the trustworthy choice for us.... "

    Mark Kuhr
    Talbot/Hub Agency

  • "It’s the staff at K&B that I want to work with – you’re the ones who know what you’re doing!! K&B is straightforward in working with me and can tell me ‘yes’ or ‘no’ to my questions right away, which is great and what I need! The flow with K&B... "

    Mike Kram
    MD Kram Insurance Brokerage

  • "Your staff is persistent. Since I’m persistent too, I like that! K&B’s service is great because of the small things. A big thing we contend with is having an underwriter simply pick up the phone to take a call from us. Your staff will do that and it means a... "

    Sean Crayton
    Nixon & Lindstrom Insurance

 
Kbunderwriters
Kbunderwriters
  • "K&B has a model that backs up their binders with services that help providers care for residents. They understand the business, including the challenge of reimbursement reductions enabling them to engage best-in-class service providers… This level of knowledge and responsiveness really helps agents ‘brand’ themselves.... "

    Erik Halvorsen
    Peachtree Special Risk Brokers

  • "Thank you K&B for your DigniCARE product. Our firm works with a variety of senior living facilities and we consider the DigniCARE Program to be one of the best in the industry. Your team delivers professional and friendly service to your policyholders and your agency partners. You are a rock... "

    Pam Muzzilla
    McGowan Private Client Group

  • "The staff at K&B understood everything. In fact, I almost felt that they knew what I needed before I asked. K&B got things accomplished in such a short time frame! We sent a new submission on a large account and got quotes back in less than 8 days! I wouldn’t... "

    Vickie Fortner
    Bowersox Insurance Agency

  • "I could have gone to the same carrier through a different broker, but I liked the staff at K&B and liked working with them. K&B wanted the business, were aggressive, and turned it around very quickly. I am very pleased with the work... "

    Robin Walker
    Expert Underwriters, Inc

  • "We rely on the experience of K&B that we may not get by going straight to the company. I believe this relationship is an important and necessary one in dealing with the insurance underwriters. Actually, K&B was the only brokerage we went through. It was all or nothing! Our deadlines... "

    Barry Layman
    The Colony Group, CIC

  • "The staff at K&B was instrumental in helping me! I had a policy that needed to be written at the 11th hour and with your staff at K&B, we wrote the policy. We have other policies coming up in the future and K&B is the trustworthy choice for us.... "

    Mark Kuhr
    Talbot/Hub Agency

  • "It’s the staff at K&B that I want to work with – you’re the ones who know what you’re doing!! K&B is straightforward in working with me and can tell me ‘yes’ or ‘no’ to my questions right away, which is great and what I need! The flow with K&B... "

    Mike Kram
    MD Kram Insurance Brokerage

  • "Your staff is persistent. Since I’m persistent too, I like that! K&B’s service is great because of the small things. A big thing we contend with is having an underwriter simply pick up the phone to take a call from us. Your staff will do that and it means a... "

    Sean Crayton
    Nixon & Lindstrom Insurance