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Tag Archives: Risk Management

Pairing Young and Old: Preschool ‘Transforms’ Nursing Home

Pairing Young and Old: Preschool ‘Transforms’ Nursing HomeWho would have ever thought that pairing preschoolers with elderly nursing home residents could be beneficial? Once Seattle facility, Providence Mount St. Vincent, houses over 400 elderly residents and has recently welcomes children from the Intergenerational Learning Center (ILC) childcare facility to interact with the residents through structured and unstructured activities.

The purpose of the ILC, in broad terms, is to help the kids involved learn about..


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Do Nursing Homes Need Policies for Intimate Relationships?

Do Nursing Homes Need Policies for Intimate RelationshipsIn the past year, there has been increased scrutiny on what happens inside nursing homes; with lawsuits being prompted by everything from elderly abuse to what type of entertainment is appropriate for senior citizens living in assisted living facilities. The appropriate Nursing Home Risk Management Policy will financially protect your clients’ facilities, but insurance only goes so far. At some point, certain actions become more of a question of ethics than it does financial responsibility.

Take the issue of intimate relationships among assisted..


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New York Caregivers Call for Safer Staffing in Nursing Homes

New York Caregivers Call for Safer Staffing in Nursing HomesAs reported last Wednesday, approximately 18,000 nursing home caregivers took to the streets of New York City, Long Island, Westchester, Rockland and Orange counties recently to demand improved staffing in order to achieve consistent quality care of nursing home residents. These nursing home workers, members of 1199SEIU United Healthcare Workers East, have been working without a contract since it expired on September 30, 2014. Resident and patient care in nursing homes is a primary concern when it comes to reducing

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What Makes an Effective Risk Management Strategy?

What Makes an Effective Risk Management StrategyWhat Makes an Effective Risk Management Strategy?

What should an effective risk management strategy look like for a nursing home? No matter what type of business is being run, all risk management strategies much start with a solid plan. Your nursing home administrator clients should have a few pertinent items included in their plan, such as:

  • A rundown of their individual risks
  • A classification for each risk based on their likelihood and impact
  • An assessment of their current security controls
  • A plan of action

Once this plan is in..


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Addressing Unmet Resident Needs in Retirement Centers

Addressing Unmet Resident Needs in Retirement CentersAddressing Unmet Resident Needs in Retirement Centers

As reported on senior living website McKnights.com, residents of continuing care retirements centers are experiencing more unmet needs than residents of other assisted living facilities, or even their own homes.

According to research compiled by the University of Michigan and the Urban Institute, 42% of residents in assisted living have unmet needs for help with daily living activities. Author Vicki Freedman, Ph.D. notes that this statistic doesn’t necessarily mean that assisted living providers are failing to deliver on promised..


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Risk Management: Solving Common Nursing Home Issues

Risk Management Solving Common Nursing Home IssuesRisk Management: Solving Common Nursing Home Issues

As an agent in the senior living sector, you understand how important it is to have appropriate risk management strategies in place within the nursing homes, assisted living facilities, and continuing care retirement centers you serve. Understanding some of the common nursing home problems that exist could help your clients, and therefore you, in solving issues before they become larger and create risk management issues.

The National Senior Citizens Law Center, which mainly advocates for lower-income older adults, recently..


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Senior Living Risk Management: Involving CNAs in Decision Making

Senior Living Risk Management Involving CNAs in Decision MakingSenior Living Risk Management: Involving CNAs in Decision Making

It’s no secret to your clients in the senior living industry that employees play a large role in the management and success of their business, whether it’s a nursing home, continuing care center, or assisted living facility. This has led some to wonder; should Nursing Assistants, or CNAs, be empowered to be involved in the decision making process, when it comes to how their employer runs their facility? One study finds that this could actually..


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Nursing Home Insurance: The Prevalence of Workplace Bullying

Nursing Home Insurance The Prevalence of Workplace BullyingNursing Home Insurance: The Prevalence of Workplace Bullying

In an annual conference held in early June by the National Association Directors of Nursing Administration in Long Term Care (NADONALTC), audience members were invited to speak about how they felt when a supervisor yelled at them, citing feelings of embarrassment, disparagement and incompetence. Essentially, they felt bullied.

Bullying takes place in all workplaces, throughout many different professions. However, the problem seems to be especially prevalent in nursing. According to American Nursing Today, in a survey of..


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The Impact of Digitized Healthcare on the Senior Living Industry

The Impact of Digitized Healthcare on the Senior Living IndustryThe Impact of Digitized Healthcare on the Senior Living Industry

There’s been a new hot topic making its way through the airwaves, such as during the JP Morgan Healthcare Conference in February 2014. This topic? Digitized healthcare. As one Forbes.com article points out, the United States healthcare system is facing three challenges right now: high prices, poor care coordination, and an onslaught of chronic disease; all of which can be addressed by digitized healthcare.

Digitized healthcare, also called digital health, is a discipline..


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How is the ACA Impacting Long Term Care Risks?

How is the ACA Impacting Long Term Care Risks

How is the ACA Impacting Long Term Care Risks?

Have your long term care clients joined the ranks of those senior living industry leaders who have aligned their organization with an Accountable Care Organization (ACO)? The Patient Protection Act, also known as the Affordable Care Act (ACA), encourages the development of these ACOs, in hopes they will help ease rising Medicare costs.

The goal of coordinate care through an ACO is to ensure that patients and long term care residents, especially the chronically ill, get..


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Kbunderwriters
  • "K&B has a model that backs up their binders with services that help providers care for residents. They understand the business, including the challenge of reimbursement reductions enabling them to engage best-in-class service providers… This level of knowledge and responsiveness really helps agents ‘brand’ themselves.... "

    Erik Halvorsen
    Peachtree Special Risk Brokers

  • "Thank you K&B for your DigniCARE product. Our firm works with a variety of senior living facilities and we consider the DigniCARE Program to be one of the best in the industry. Your team delivers professional and friendly service to your policyholders and your agency partners. You are a rock... "

    Pam Muzzilla
    McGowan Private Client Group

  • "The staff at K&B understood everything. In fact, I almost felt that they knew what I needed before I asked. K&B got things accomplished in such a short time frame! We sent a new submission on a large account and got quotes back in less than 8 days! I wouldn’t... "

    Vickie Fortner
    Bowersox Insurance Agency

  • "I could have gone to the same carrier through a different broker, but I liked the staff at K&B and liked working with them. K&B wanted the business, were aggressive, and turned it around very quickly. I am very pleased with the work... "

    Robin Walker
    Expert Underwriters, Inc

  • "We rely on the experience of K&B that we may not get by going straight to the company. I believe this relationship is an important and necessary one in dealing with the insurance underwriters. Actually, K&B was the only brokerage we went through. It was all or nothing! Our deadlines... "

    Barry Layman
    The Colony Group, CIC

  • "The staff at K&B was instrumental in helping me! I had a policy that needed to be written at the 11th hour and with your staff at K&B, we wrote the policy. We have other policies coming up in the future and K&B is the trustworthy choice for us.... "

    Mark Kuhr
    Talbot/Hub Agency

  • "It’s the staff at K&B that I want to work with – you’re the ones who know what you’re doing!! K&B is straightforward in working with me and can tell me ‘yes’ or ‘no’ to my questions right away, which is great and what I need! The flow with K&B... "

    Mike Kram
    MD Kram Insurance Brokerage

  • "Your staff is persistent. Since I’m persistent too, I like that! K&B’s service is great because of the small things. A big thing we contend with is having an underwriter simply pick up the phone to take a call from us. Your staff will do that and it means a... "

    Sean Crayton
    Nixon & Lindstrom Insurance

 
Kbunderwriters
Kbunderwriters
  • "K&B has a model that backs up their binders with services that help providers care for residents. They understand the business, including the challenge of reimbursement reductions enabling them to engage best-in-class service providers… This level of knowledge and responsiveness really helps agents ‘brand’ themselves.... "

    Erik Halvorsen
    Peachtree Special Risk Brokers

  • "Thank you K&B for your DigniCARE product. Our firm works with a variety of senior living facilities and we consider the DigniCARE Program to be one of the best in the industry. Your team delivers professional and friendly service to your policyholders and your agency partners. You are a rock... "

    Pam Muzzilla
    McGowan Private Client Group

  • "The staff at K&B understood everything. In fact, I almost felt that they knew what I needed before I asked. K&B got things accomplished in such a short time frame! We sent a new submission on a large account and got quotes back in less than 8 days! I wouldn’t... "

    Vickie Fortner
    Bowersox Insurance Agency

  • "I could have gone to the same carrier through a different broker, but I liked the staff at K&B and liked working with them. K&B wanted the business, were aggressive, and turned it around very quickly. I am very pleased with the work... "

    Robin Walker
    Expert Underwriters, Inc

  • "We rely on the experience of K&B that we may not get by going straight to the company. I believe this relationship is an important and necessary one in dealing with the insurance underwriters. Actually, K&B was the only brokerage we went through. It was all or nothing! Our deadlines... "

    Barry Layman
    The Colony Group, CIC

  • "The staff at K&B was instrumental in helping me! I had a policy that needed to be written at the 11th hour and with your staff at K&B, we wrote the policy. We have other policies coming up in the future and K&B is the trustworthy choice for us.... "

    Mark Kuhr
    Talbot/Hub Agency

  • "It’s the staff at K&B that I want to work with – you’re the ones who know what you’re doing!! K&B is straightforward in working with me and can tell me ‘yes’ or ‘no’ to my questions right away, which is great and what I need! The flow with K&B... "

    Mike Kram
    MD Kram Insurance Brokerage

  • "Your staff is persistent. Since I’m persistent too, I like that! K&B’s service is great because of the small things. A big thing we contend with is having an underwriter simply pick up the phone to take a call from us. Your staff will do that and it means a... "

    Sean Crayton
    Nixon & Lindstrom Insurance

 
Kbunderwriters
Kbunderwriters
  • "K&B has a model that backs up their binders with services that help providers care for residents. They understand the business, including the challenge of reimbursement reductions enabling them to engage best-in-class service providers… This level of knowledge and responsiveness really helps agents ‘brand’ themselves.... "

    Erik Halvorsen
    Peachtree Special Risk Brokers

  • "Thank you K&B for your DigniCARE product. Our firm works with a variety of senior living facilities and we consider the DigniCARE Program to be one of the best in the industry. Your team delivers professional and friendly service to your policyholders and your agency partners. You are a rock... "

    Pam Muzzilla
    McGowan Private Client Group

  • "The staff at K&B understood everything. In fact, I almost felt that they knew what I needed before I asked. K&B got things accomplished in such a short time frame! We sent a new submission on a large account and got quotes back in less than 8 days! I wouldn’t... "

    Vickie Fortner
    Bowersox Insurance Agency

  • "I could have gone to the same carrier through a different broker, but I liked the staff at K&B and liked working with them. K&B wanted the business, were aggressive, and turned it around very quickly. I am very pleased with the work... "

    Robin Walker
    Expert Underwriters, Inc

  • "We rely on the experience of K&B that we may not get by going straight to the company. I believe this relationship is an important and necessary one in dealing with the insurance underwriters. Actually, K&B was the only brokerage we went through. It was all or nothing! Our deadlines... "

    Barry Layman
    The Colony Group, CIC

  • "The staff at K&B was instrumental in helping me! I had a policy that needed to be written at the 11th hour and with your staff at K&B, we wrote the policy. We have other policies coming up in the future and K&B is the trustworthy choice for us.... "

    Mark Kuhr
    Talbot/Hub Agency

  • "It’s the staff at K&B that I want to work with – you’re the ones who know what you’re doing!! K&B is straightforward in working with me and can tell me ‘yes’ or ‘no’ to my questions right away, which is great and what I need! The flow with K&B... "

    Mike Kram
    MD Kram Insurance Brokerage

  • "Your staff is persistent. Since I’m persistent too, I like that! K&B’s service is great because of the small things. A big thing we contend with is having an underwriter simply pick up the phone to take a call from us. Your staff will do that and it means a... "

    Sean Crayton
    Nixon & Lindstrom Insurance